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The Design of Everyday Things
By Don Norman
Get it:270 pages
This fine, Copyrighted work cannot be shared directly, however WorldCat™ can help you find a copy at a nearby library or wherever you get books.
Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating.
A foundational classic in the field of product design, you will never look at any thing the same way again.
And if you loved this book, which I know you will, I also highly recommend its sequel: Emotional Design published by Basic in 2003.